Guidelines for Returning Products
To return a product, it must be in the original condition in which you received it:
- Clean Labels
- No scuff marks, smears, tears, smudges, water damage, ink marks, etc. Shrink wrap must be intact.
- Products must have been stored at room temperature (not in a hot place such as a car) or near a microwave oven.
- Adequate Wrapping
- Products must be carefully wrapped in their original plastic wrapping or other clean, protective wrapping. Do not put products loose into a box (to avoid bottles hitting each other during travel).
- 30-Day Return
- You must call within 30 days of your Invoice date to receive a return. Returns cannot be accepted after 30 days.
- Labeling the Package Correctly
- Type or print clearly and neatly on the package. Please include your return address on the outside of the box. Send packages to:
- Quantum Nature Care
921 E Executive Park Dr, Ste C
Murray, UT 84117
Food Products and Third Party Items
Food items may not be returned, whether they have been opened or not. This includes, but is not limited to Peppermints, Gin Gins, Propolis Lozenges, Food Bars, Vitality Swing, Inversion Table, Rebounder, Water Purifiers, Air HealthMate.
If you want to return a product(s), you must call Quantum Nature Care (801- 263-2273) within 30 days of the Invoice date of your order. A Customer Service Associate will establish whether you are eligible to receive a credit or full refund and if so, will give you 10 business days to return product with Invoice.
Opened bottles may not be returned. (See Return Policy)
Right to Refuse Refunds
We reserve the right to terminate at any time our offer to give a full refund to customers. If in doubt about whether you may receive a full refund, please call to verify specific refund terms in your specific case. Regardless, all returns must have prior approval and the returner must follow recommended return approval procedure.